Notice of Request for Quotes (RFQ) One-Stop Operator


Notice of Request for Quotes (RFQ) One Stop Operator Services

The Gaston County Workforce Development Board is requesting quotes for the delivery of One Stop Operator services through the federal Workforce Innovation and Opportunity Act (WIOA) Program Periods of July 2023 through June 2024, with the option to extend. Quotes must be in compliance with the Workforce Innovation and Opportunity Act (WIOA) which can be found at (Note: Internet Explorer will not open link – use alternate source – ex: Google Chrome) in addition to any applicable program changes relating to WIOA (formerly known as WIA) for fiscal year 2023-2024. 

Quotes for One Stop Operator Services will be accepted from public, private for-profit, private non-profit agencies, labor groups and governmental entities, which have the ability to receive, disburse, and account for funds in accordance with generally accepted accounting practices; are licensed or otherwise authorized to do business in the State of North Carolina; demonstrate the ability to provide the program services as specified in the RFQ; are not debarred or suspended for participation in state or county contracts, fidelity bonded; and demonstrate the ability to comply with WIOA requirements.

Quotes must also be submitted in accordance with specifications and requirements contained in the RFQ Package.

RFQ Packages will be available for download by Monday, March 6, 2023, from the Gaston County Workforce Development Board website at https://gastongovworks.comFor issues downloading the RFQ Package(s) or to request a hard copy, contact  Merissa Mitchell at or Kaleigh Crawford at

The deadline for ALL RFQ Submission(s) is Tuesday, April 11th, 2023 at 11 am and should be emailed to: Merissa Mitchell at or Kaleigh Crawford at   If drop-off is necessary, contact Merissa Mitchell at or Kaleigh Crawford at for prior arrangements.  Drop-off location:  330 Dr. Martin Luther King Jr Way, Gastonia, NC. Public bid opening will take place immediately after deadline on the 2nd Floor Board Room (Room 2079) of the Gaston County Department of Health and Human Services – Social Services Division building.

**Late quotes will not be considered**

A Virtual Conference for Proposals and Quotes is scheduled for Monday, March 20, 2023, at 1:30 pm.

To participate in this conference:  Email your contact name, associated company or agency’s name (if applicable), email address, mailing address, and phone number- along with your request for the virtual meeting  link & password to: Merissa Mitchell at  by 9 am on Monday, March 20, 2023 to receive this information and be added to the potential bidders list.The meeting link will open at 1:15 to allow authorized attendees to be signed in & answer virtual roll call at 1:30 pm.

Submit questions regarding specifics of the RFQ, in writing via email, to Gaston County WDB Director – Angela Karchmer at (cc: All questions & answers will be posted to the GCWDB website at

Note:  It is the responsibility of all bidders to check the GCWDB website for any final Questions & Answers, related to this Request for Quote(s), prior to final submission of their quotes.

Question Deadline for a guaranteed response: March 29, 2023-5:00 pm.

Maximum contractor (quotes) funding allocations are finalized, and actual contract budgets negotiated, after the confirmation of funding allocations is received by the GCWDB from the NC Department of Commerce – Division of Workforce Solutions for the applicable program year period. Contract funding is also contingent upon approval of appropriations and the FY2023-2024 County Budget by the Gaston County Board of Commissioners. WIOA funds are 100% Federal dollars in the estimated amount of $77,274.